Why Outsource Revenue Cycle Management?

Choosing the right business partner for medical billing and coding services can help your practice maximize revenue and reduce expenses. Revenue cycle management services (RCM) encompasses these functions, utilizing methodologies and tools to evaluate patient financial status, issue claims, and collect payments. Many physician practices are now looking to outsource revenue cycle management services.

The revenue cycle officially begins when a patient schedules an appointment and a staff member captures the patient's name, telephone number, and insurance information. The completion of the revenue cycle is official when that particular patient's account states they owe $0 for services rendered. Unless your revenue cycle is efficiently managed, you may find that your ability to remain financially stable is compromised.

HAP is a revenue cycle management company for medical facilities with over two decades of experience serving physician practices in a variety of settings and medical specialties. Our story began in 1995 near Philadelphia where our headquarters is still located. Since then, our client-base has grown to encompass many recognized hospital-based practices and academic medical centers across the country.

Our proven, flexible solutions and unwavering dedication to service are the reasons why current customer referrals continue to drive our growth. Simply put, our specialized RCM expertise enables our physician practice clients to maximize revenue and minimize compliance risks despite the challenges of a complex, changing healthcare economy. Key features of our revenue cycle management for physician practices include:

• Medical coding and billing services performed by certified specialists
• 100% charge capture to ensure every service performed is billed
• Aggressive denial, appeal, and underpayment management
• Insurance follow-up and self-pay collections
• Analytics and reporting that deliver actionable insights
• Comprehensive accounts receivable management

When patient statements and claims are outstanding, it remains vital for physician practices and hospitals to closely monitor the process and intervene when necessary to optimize cash flow. HAP's revenue cycle services help to ensure payments are made in a timely manner. We also evaluate underpaid/non-paid claims by comparing any payments made to contracted amounts for the purpose of flagging exceptions. Following up with accounts is absolutely essential to achieving strong collections rates, and it should not be neglected.

HAP's revenue cycle management experts understand the nuances of professional component billing for specialized physician practices, delivering the experience, insight and comprehensive suite of dynamic solutions designed to resolve the most complex practice performance issues. We have specific, proven radiology billing and coding expertise. HAP is a leading physician revenue cycle management services provider with over two decades of experience serving practices across various settings and specialties.